Contractors

Contractor Google review reply templates

Callback number in the 1-star. Make-good offline. The listing is not small-claims court.

Templates for finished jobs, communication gaps, and missed windows. Do not argue the change order in public.

Placeholders: {name}, {detail}, {contact}. Replace every one. If the paragraph could apply to any business, it is still too generic.

5-star · contractors

Thanks, {name}. Glad the crew left {detail} the way we promised. If anything needs a callback, you have our number.

1–2 star · contractors

Hi {name} — missing {detail} is not acceptable. Call {contact} and ask for the owner. We’ll schedule a make-good, not a generic apology.

4-star · contractors

Hi {name} — thank you. We wanted {detail} to feel tighter on communication. We’ll use this on the next job. Call us if anything still needs a look.

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