5-star · salons
Stylist named
Hi {name}, we’ll show this to the stylist. Thank you for trusting us with {detail}. Book the same chair next time if you want.
Salons
Salon Google review reply templates
Praise can name the chair. Complaints should not litigate whose brief it was on the listing.
Templates for stylist shout-outs and result complaints. Redo appointments go to text, not the public thread.
Placeholders: {name}, {detail}, {contact}. Replace every one. If the paragraph could apply to any business, it is still too generic.
1–2 star · salons
Result not what they asked
{name}, I’m sorry {detail} wasn’t the result you asked for. Please text {contact} — we’d rather fix the hair than argue in public.
3-star · salons
Time / consult
{name}, thanks for the honest 3. If the consult or timing was the miss, we want to know. Text {contact} and we’ll get you back in with the right chair.
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