Multi-location
Manage Google review replies across locations
Multi-location Google review management should not mean ten browser profiles. Connect each listing, keep voice local, apply the same 1-star rule everywhere.
What stays per location
Tone and custom instructions are per Business row. The downtown shop can sound like downtown. The airport kiosk can stay shorter. Auto-reply ratings can differ if you set them that way.
What stays global
The owner account, the billing plan, and the hard rule that 1-star never auto-posts. Analytics stay volume, star mix, and response rate — not a blended vanity score.
Voice drift is the real risk
A franchise that lets every manager paste a different thank-you looks like ten businesses. A franchise that auto-sends the same paragraph looks like a call center. Per-location instructions plus a shared 1-star hold is the middle: local facts, same safety rail.
Which plan
Growth is 3 locations and 500 AI replies per month at $49. Agency is 10 locations and unlimited AI replies at $99. If you are bigger than that, talk to us — don’t buy an enterprise suite just to post Google replies unless you also need listings and SMS.
Questions
Can different locations have different auto-reply rules?
Yes. Auto-reply is configured per location. 1-star is excluded from auto-post on every location.
Is this Google review management software?
For Google replies, yes. It is not multi-directory reputation software.
Start a 14-day trial
Connect Google, let AI draft the first reply, and keep approval on anything you do not want auto-sent.